ShoreTel deployment network diagram

ShoreTel - Does a "single image" deployment always make sense?

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We continue to be a major fan of ShoreTel solutions, but that does not mean that they we accept everything without question.  One of the most touted advantages of the ShoreTel architecture is the concept of a "single image" solution with no…
ShoreTel and Cisco comparison logos

Compare ShoretTel and CISCO Part 3 – Users and phones

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All of the architecture "geek speak"  aside, CISCO and ShoreTel have fundamental "cultural" differences that defines their approach to the entities of  a "phone" and  a "user".    Simply stated in the ShoreTel world a phone can not exist…
Compare ShoreTel & CISCO Part 2 – System Admin Portal

Compare ShoreTel & CISCO Part 2 - System Admin Portal

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All telephone systems have to deal with the same key architectural  issues regardless of who manufactured the equipment.   All phone systems have to provide for the definition of a system "dial plan"; trunk groups, call flow options, phone…
Deploying ShoreTel - A project managers notes!

Deploying ShoreTel - A project managers notes!

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Having deployed literally thousands of phone systems of all sizes and levels of complexity, we have distilled a set of rules and check lists that work.   (see our "network readiness check list" and our "VoIP planning guide") When phone systems…
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