AI That Makes Amazon Connect Perform Better — Fast
We design and deploy practical AI solutions that reduce handle time, improve first-contact resolution, and help agents do their best work.
Standard Consulting Partner since 2017
Winning with Amazon Connect AI isn’t about more automation. It’s about faster decisions, better agents, and fewer wasted seconds.

We take Amazon Connect AI initiatives from idea to production — fast.

From design through go-live, we handle architecture, implementation, training, and ongoing support so your team sees real performance gains in days, not weeks — delivered on time, on budget, and without disruption to customer experience. — Peter Buswell (DrVoIP)

For immediate AWS or Amazon Connect support:
844-4-DrVoIP (844-437-8647)

Ready to See Where AI Can Improve Your Amazon Connect Performance?

Schedule a quick AI Performance Fit Check and identify
where practical AI can reduce handle time, improve first-contact resolution,
and help agents do their best work — without risking customer experience.


Schedule an AI Performance Fit Check

No obligation. Practical guidance focused on performance and ROI.

Business Managers
Technical Managers
Where Contact Center AI Stops — and Agentic Applications Begin
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Real-Time Language Translation in Amazon Connect — Without Bots
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Why Companies Are Choosing Private LLMs Over Public AI Models in 2025
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Why work with DrVoIP?
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Would you answer a call from a toll free number?
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Amazon Connect 2025 Update Tutorial
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